Privacy Policy
Last updated: July 2026
This Privacy Policy describes how KRATOX LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from kratox.shop (the “Site”).
SECTION 1 – INFORMATION WE COLLECT
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment details.
When you browse the Site, we automatically receive your device’s IP address, browser type, time zone, and information about the cookies installed on your device, as well as how you interact with the Site.
If you sign up for our newsletter or promotional emails, we collect your email address for that purpose only, with your consent.
SECTION 2 – HOW WE USE YOUR INFORMATION
We use the information we collect to:
— Process your orders, payments, and returns
— Communicate with you about your order (confirmations, shipping updates, warranty claims)
— Screen orders for potential risk or fraud
— Send you marketing communications, if you have opted in
— Improve and optimize the Site (for example, by generating analytics about how customers browse and interact with it)
SECTION 3 – CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange delivery, you consent to our collecting and using that information for that specific purpose only. If we ask for your information for a secondary reason, such as marketing, we will ask for your direct consent or give you the option to decline.
How do you withdraw your consent?
If you opt in and later change your mind, you may withdraw your consent to be contacted or to have your information collected, used, or disclosed at any time by contacting us at support@kratox.shop.
SECTION 4 – PAYMENT PROCESSING
Payments made on the Site are processed securely through PayPal, which also allows you to check out with major credit and debit cards — including Visa, Mastercard, American Express, and Discover — without requiring a PayPal account. Your payment information is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). KRATOX LLC does not store or have direct access to your full payment card details; this information is retained only by PayPal for as long as necessary to complete your transaction. We encourage you to review PayPal’s Privacy Statement to understand how they handle your information.
SECTION 5 – THIRD-PARTY SERVICES AND LINKS
We use third-party providers — including our payment processor, shipping carriers, and website hosting/analytics tools — to operate the Site. These providers only access the information necessary to perform their function and are bound by their own privacy policies.
Some third-party providers may be located in jurisdictions other than your own. If you complete a transaction, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. Once you leave kratox.shop, this Privacy Policy no longer applies.
SECTION 6 – SECURITY
We take reasonable, industry-standard precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. The Site uses SSL (Secure Socket Layer) encryption to protect data in transit. While no method of transmission over the internet is 100% secure, we follow PCI-DSS requirements and other industry best practices.
SECTION 7 – COOKIES
Our Site runs on WooCommerce (WordPress) and uses the following types of cookies:
woocommerce_cart_hash — Session-based; helps WooCommerce detect changes to items in your cart.
woocommerce_items_in_cart — Session-based; tracks whether your cart contents have changed.
wp_woocommerce_session_ — Unique per-customer token; identifies your cart/session so it persists as you browse.
woocommerce_recently_viewed — Session-based; tracks products you’ve recently viewed to display them on the Site.
wordpress_logged_in_ / wordpress_test_cookie — Used if you create an account, to keep you logged in and confirm your browser accepts cookies.
We may also use analytics cookies (such as Google Analytics) to understand Site traffic and usage. You can disable cookies through your browser settings, though some parts of the Site (such as the shopping cart) may not function properly without them.
SECTION 8 – AGE OF CONSENT
By using this Site, you confirm that you are at least the age of majority in your state of residence, or that you have given us consent to allow any minor dependents to use this Site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting to this page. If we make material changes, we will update the “Last updated” date above so you can see when the policy was last revised.
SECTION 10 – YOUR RIGHTS
Depending on your state of residence, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of the sale or sharing of your personal information. We comply with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), where applicable.
To exercise any of these rights, contact us using the information below.
Contact Information
Address: 4760 Castleton Way, Castle Rock, CO 80109, USA
Phone: +1 (720) 970-3295
Email: support@kratox.shop
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-7) Mountain Standard Time (Denver)