Authorized Retailer & Authenticity
Last Updated: June 2026
Kratox Is Our Own Brand
Just to be clear about how we operate: Kratox is our own product line, owned and operated by KRATOX LLC. We’re not reselling another company’s branded goods — we design and specify every product ourselves, then work with experienced manufacturing partners to produce them to our exact standards.
What You’re Buying Is the Real Thing
Every product on our site is a genuine Kratox product, built to the specifications we set. It’s not something we cut corners on.
We keep full production and quality documentation for every product line we sell, including manufacturing records and quality control checks. If you ever want to see that paperwork, just ask — we’re happy to share it. We can also provide it to advertising platforms or marketplaces if they need to verify us on their end.
Warranty Coverage
All KRATOX products come with a 2-year limited warranty, provided directly by KRATOX LLC — not a pass-through claim from a third party. For full details on what’s covered and how to file a claim, see our Warranty Policy page.
Have a Question About a Kratox Product?
Since Kratox is our own brand, we can answer questions about design, materials, and manufacturing that a typical reseller couldn’t. Email us at support@kratox.shop and we’ll walk you through it.
Contact Information
📍 Address: 4760 Castleton Way, Castle Rock, CO 80109, USA
✆ Phone: +1 (720) 970-3295
✉ Email: support@kratox.shop
🕐 Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-7) Mountain Standard Time (Denver)