Last Updated: June 2026

At KRATOX LLC, we reserve the right to review and refuse any order placed through our website.

At our sole discretion, we may limit or cancel quantities purchased per customer, per household, or per order. These limitations may apply to orders placed under the same:
— Customer account
— Payment method or credit card
— Billing address
— Shipping address

These measures are implemented to help prevent fraudulent transactions, unauthorized reselling, or abuse of our services.

If we need to modify or cancel an order, we will make reasonable efforts to notify you using the email address or contact information provided at the time the order was placed.

If you believe your order was canceled in error or need assistance regarding a billing issue, please contact our customer support team for further assistance.

For details on how your payment is processed and secured, see our Billing Terms & Conditions.

Contact Information

📍 Address: 4760 Castleton Way, Castle Rock, CO 80109, USA

Phone: +1 (720) 970-3295

Email: support@kratox.shop

🕐 Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-7) Mountain Standard Time (Denver)