Company information

About KRATOX LLC

KRATOX LLC is the company behind Kratox.shop, our own line of heavy-duty power equipment designed for real-world performance. We focus on building quality products, backing them with a direct warranty, and providing transparent, reliable customer service.

We believe in transparency in our business practices and want every customer to clearly understand their shopping experience on our website.

Business Details

Shipping Information

All orders are processed and shipped through our fulfillment partners.

Shipping times depend on the product type and destination:
— Standard items: typically delivered within 3–7 business days after dispatch
— Other items: delivery times may vary depending on logistics and carrier availability

For complete details, please visit our Shipping Policy.

Product Authenticity

Kratox is our own brand. We design and specify every product we sell, then partner with manufacturers to produce them to our exact standards. Every item is quality-checked and ships with a direct KRATOX LLC warranty.

Secure Payments

Payments on kratox.shop are processed securely through trusted payment providers using industry-standard encryption technology.

Our Policies

For complete details about our policies, please visit the following pages:

Shipping Policy
Refund & Returns Policy
Privacy Policy
Terms of Service

These pages provide full transparency regarding shipping, returns, privacy, and terms of use.

Customer Support

If you have any questions regarding an order, product information, or our policies, please contact our support team.

📍 Address: 4760 Castleton Way, Castle Rock, CO 80109, USA
✆ Phone: +1 (720) 970-3295
✉ Email: support@kratox.shop